Article 10 Schedules, Delays, Cancellation of Flights
10.1.1 Tianjin Airlines undertakes to use its best efforts to carry the passenger and his or her baggage with reasonable dispatch. Times shown in the ticket, timetables or elsewhere are not guaranteed and do not form part of the Contract of Carriage.
10.1.2 Tianjin Airlines will not be liable for errors or omissions in timetables or other publications of schedules or in statements or representations made by employees, agents or representatives of Tianjin Airlines as to the dates or times of departure or arrival or as to the operation of any flight.
10。1。3 Schedules are subject to change without notice。 Tianjin Airlines may when circumstances so require alter or omit stopping places shown on the ticket or in schedules and may without notice substitute alternate carriers or aircraft。
10.2 Cancellation, Changes of Schedule
10.2.1 For the following circumstances, Tianjin Airlines may substitute a different type of aircraft or different routing, change a carrier, cancel, terminate, postpone or delay a flight without prior notice.
10.2.1.1 To obey the applicable laws, regulations or orders of the government
10.2.1.2 To guarantee the safety of flight
10。2。1。3 Unpredictable or uncontrollable reasons
10.2.2 According to Montreal Convention, if the flight is canceled, terminated, diverted, postponed or delayed because of some special circumstances such as unstable politics, weather conditions affecting the operation of flights, safety risks, unexpected flight safety defects, certain labor disputes or strikes influencing the management of the carrier, the Carrier takes no responsibility if the Carrier has tried its best to take all reasonable measures to avoid the damage.
10.2.3 If the decision of traffic control about the relative specific aircraft on some specific date causes an extended flight delay, whole-night delay or one or more flight cancellations related to the aircraft, this special event is considered to exist, though the carrier will take all reasonable measures to avoid the delay or cancellation of the flight.
10.3 Subsequent Arrangement
10。3。1 If Tianjin Airlines cancels, terminates, diverts, postpones or delays a flight, substitutes a different type of aircraft or different class of service, is unable to provide previously confirmed space, fails to stop at a passenger's stopover or destination point, or causes the passenger to miss a connecting flight on which he holds a reservation and reasons listed in 10.2.1, we shall, with due consideration to the passenger's reasonable interests, either:
10.3.1.1 Rebook the passenger on another of its scheduled passenger services on which space is available or assist the passenger in rebooking on another carrier.
10.3.1.2 Provide a refund according to the relative regulations about involuntary refund in 12. 5 of Article 12.
10.3.1.3 Assist the passenger in certain services such as accommodations and ground transportation. A passenger at his or her point of origin will pay his own expense. The service provided for the transfer and transit passenger will be managed according to the regulations of Tianjin Airlines.
10.3.2 If Tianjin Airlines cancels, terminates, diverts, postpones or delays a flight, substitutes a different type of aircraft or different class of service, is unable to provide previously confirmed space, fails to stop at a passenger's stopover or destination point, or causes the passenger to miss a connecting flight on which he holds a reservation because of Tianjin Airlines, Carrier shall, with due consideration to the passenger’s reasonable interests, either:
10。3。2。1 Rebook the passenger on another of its scheduled passenger services on which space is available or assist the passenger in rebooking with another Carrier to carry him or her to their destination。
10。3。2。2 Provide a refund according to the relative regulations about involuntary refund in 12。 5 of Article 12。
10.3.2.3 Assist the passenger in certain services such as accommodation and ground transportation according to the regulations of Tianjin Airlines.
10.3.2.4 In addition to those measures above, Tianjin Airlines takes no further responsibility to the passenger.
10.4 If Tianjin Airlines cancels, terminates, postpones or delay the flights because of reasons caused by Tianjin Airlines, Tianjin Airlines will provide the passenger with services such as meals, accommodations and certain other services Tianjin Airlines considers necessary but it does not promise to offer services over the regulated standards.
10.4.1 Cancellation of the flight on which the passenger has made a reservation.
10。4。2 Cancellation of the flight on which the stops include the departure, the destination or stopovers of the passengers。
10.4.3 Not flying in reasonable time according to the timetable.
10.4.4 Causing the passenger to miss the subsequent flight in which he has made a reservation.
10.5 Not providing the reserved seat.